Common Questions

See some common questions and answers below, or contact us via the form below

  • I ordered my photos a few days ago. Where are they?

    All American Imaging is proud to partner with regional photo labs and fulfillment centers. In order to ensure that all orders are up to the standard we know our clients deserve, we approve every order by hand before it is sent to the lab. During peak seasons, it may take us a few days to check your order. Thank you for your patience!

  • Do I need to pay for my photos before I see them?

    No! All American Imaging operates a fully-digital photo order process that gives parents the peace of mind to know that they aren't ordering photos that are not up to their expectation of quality. 


    After your player's shoot day, All American Imaging will reach out with information on how to access your personalized online gallery. Please allow us 2-3 weeks to get your online gallery. 

  • Will there be a makeup day if my child misses their photo day?

    It depends. Players are encouraged to attend their assigned photo day to ensure that they get the photos they want. 


    Questions regarding a makeup shoot day should be directed to the league your child plays for. 

  • I'm a league director and I'm interested in learning more about All American Imaging. Who can I speak to?

    Welcome! We're honored to be considered to photograph your stellar players. 


    Please reach out to us at info@aaiphotos.com or via phone at (803) 407-7977 during normal business hours. We look forward to hearing from you!

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